FAQ
Frequently Asked Questions
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Product Releted
ABK Imports offers a wide range of pet grooming products and accessories.
Yes, all our products are thoroughly tested to ensure they are safe for pets.
You can find the products on our website. For the products that aren’t available on our site, you can connect with our salesperson to get them.
Our grooming products are designed to be effective for a wide range of breeds. Specific product recommendations are available based on breed characteristics.
Product availability is displayed on our website. For bulk orders, please contact our sales team to confirm stock levels.
Yes, customer reviews are available on our product pages to help you understand the experiences of other buyers.
Yes, many of our products come with a manufacturer's warranty. Please check the product details for warranty information.
- If you receive a defective product, please contact our customer support team immediately. We will arrange for a replacement as soon as possible.
Shipping & Returns
We offer standard and expedited shipping options. Shipping costs and delivery times vary based on your location and the shipping method selected
Once your order is shipped, you will receive a tracking number via email. You can use this number to track your order on our website or the carrier's website.
We accept returns within 7 days of purchase. Products must be unused, in their original packaging, and accompanied by a receipt or proof of purchase.
To initiate a return, please contact our customer support team with your order details. We will provide you with return instructions.
Return shipping costs are the responsibility of the customer, unless the return is due to a defective product or an error on our part.
Yes, we offer exchanges for products if they are defective. Please contact our customer support team to arrange an exchange.
If your order arrives damaged, please contact our customer support team immediately. We will assist you with a replacement.
Yes, you can cancel your order before it is shipped. Please contact our customer support team as soon as possible to cancel your order. In case of after shipment cancellation, you can choose to accept or reject the delivery.
Get To Know Us
ABK Imports is a leading supplier of pet grooming products and accessories, providing high-quality, innovative solutions for pet care professionals and pet owners.
You can reach our customer support team via email at Support@abkgrooming.com or by calling our helpline at +91-95119 60778
Our business hours are Monday to Friday, from 10:00 AM to 7:00 PM IST.
You can subscribe to our newsletter, follow us on social media, or regularly check our website for updates on new products and special offers.
We accept various payment methods, including credit cards, debit cards, bank transfers, and Cash on Delivery.
